Entries by Kevin Brown

By Tammy Lenski How to be truly helpful when someone is upset When someone is upset, one familiar response is to ignore it and forge ahead. Another is to try to make them feel better with kind reassurance. Both of these approaches are a version of “make it go away.” There’s a third, more fruitful […]

Transformative Teaching and Training – and Mediation

Transformative Teaching and Training – and Mediation Greg Bond (Bond & Bond Mediation / University of Wildau )/April 24, 2017 I have given a little thought as to whether my work as a mediator fits into one of the well-known “styles.” I do not see myself as an evaluative or directive mediator, but I do […]

Embracing conflict in workplace

Embracing conflict in workplace Masum Billah Conflict means disagreement that is rampant in our familial, social, professional and citizen life. Conflict exists in any situation where facts, desires or fears pull or push colleagues against each other or in divergent directions. Every workplace is plagued with manipulative people who use emotion to create conflict in […]

De-escalate anger with this straightforward invitation

De-escalate anger with this straightforward invitation When someone is emotionally swamped by anger, it can be helpful to redirect them temporarily away from their feelings and engage their cognitive capacities. The following invitation helps de-escalate anger particularly well and deserves a permanent home in your conflict resolution toolbox. Anger is a signal, not a defect. […]

Should Mediation Be Free?

Should Mediation Be Free?  by Sabine Walsh April 2017 Kluwer Mediation Blog It’s a no brainer, right? Of course mediation should be free, then many more people would use it, it would solve the problem of court waiting lists and huge legal aid bills right? Shouldn’t it? Or should it. What does free really mean? […]

ICC Mediation Competition 2017: in conversation with the finalists

ICC Mediation Competition 2017: in conversation with the finalists Bill Marsh (Editor) (Bill Marsh Mediator) and Anna Howard (Associate Editor) (Centre for Commercial Law Studies, Queen Mary University of London)/April 9, 2017 / I (Bill) remember doing my first commercial mediation. I was 29, and in the presence of the four parties and their advisers […]

Is Mediation A Business?

Is Mediation A Business? Stephen Walker (Goodman Walker)/April 11, 2017 /3 Comments In the first of a series of blogs on the business of mediation, Stephen Walker, author of Setting Up In Business As A Mediator (Bloomsbury Dec 2015), discusses whether mediation is a business at all. Is Mediation A Business? The short answer is yes, […]

How To Select The Best Mediator Is a Must Read for Everyone

THE BLOG 11/18/2014 12:03 pm ET | Updated Jan 18, 2015 How To Select The Best Mediator Is a Must Read for Everyone By Mark Baer GETTY 130 Generally speaking, mediation is unregulated, which means that anyone may call themselves a “mediator” and any process involving a “mediator” is called “mediation.” On October 22, 2014, […]