Entries by Kevin Brown

Embracing conflict in workplace

Embracing conflict in workplace Masum Billah Conflict means disagreement that is rampant in our familial, social, professional and citizen life. Conflict exists in any situation where facts, desires or fears pull or push colleagues against each other or in divergent directions. Every workplace is plagued with manipulative people who use emotion to create conflict in […]

De-escalate anger with this straightforward invitation

De-escalate anger with this straightforward invitation When someone is emotionally swamped by anger, it can be helpful to redirect them temporarily away from their feelings and engage their cognitive capacities. The following invitation helps de-escalate anger particularly well and deserves a permanent home in your conflict resolution toolbox. Anger is a signal, not a defect. […]

Should Mediation Be Free?

Should Mediation Be Free?  by Sabine Walsh April 2017 Kluwer Mediation Blog It’s a no brainer, right? Of course mediation should be free, then many more people would use it, it would solve the problem of court waiting lists and huge legal aid bills right? Shouldn’t it? Or should it. What does free really mean? […]

ICC Mediation Competition 2017: in conversation with the finalists

ICC Mediation Competition 2017: in conversation with the finalists Bill Marsh (Editor) (Bill Marsh Mediator) and Anna Howard (Associate Editor) (Centre for Commercial Law Studies, Queen Mary University of London)/April 9, 2017 / I (Bill) remember doing my first commercial mediation. I was 29, and in the presence of the four parties and their advisers […]

Is Mediation A Business?

Is Mediation A Business? Stephen Walker (Goodman Walker)/April 11, 2017 /3 Comments In the first of a series of blogs on the business of mediation, Stephen Walker, author of Setting Up In Business As A Mediator (Bloomsbury Dec 2015), discusses whether mediation is a business at all. Is Mediation A Business? The short answer is yes, […]

How To Select The Best Mediator Is a Must Read for Everyone

THE BLOG 11/18/2014 12:03 pm ET | Updated Jan 18, 2015 How To Select The Best Mediator Is a Must Read for Everyone By Mark Baer GETTY 130 Generally speaking, mediation is unregulated, which means that anyone may call themselves a “mediator” and any process involving a “mediator” is called “mediation.” On October 22, 2014, […]

Jack and Jill Go Up a Hill….and Argue!

Jack and Jill Go Up a Hill….and Argue! Imagine this scenario: “Jack” is having a conversation with “Jill” about whether to go up the hill to fetch a pail of water. (https://en.wikipedia.org/wiki/Jack_and_Jill_(nursery_rhyme)) From out of nowhere, Jill makes an offhand but biting remark to which Jack responds negatively. The ensuing conversation gets totally off track […]

Think with your hands for better problem solving

Think with your hands for better problem solving New research is challenging the notion that thinking, problem solving, and decision making take place strictly in the head. And finally giving me some credibility when placing interactive toys in the middle of my mediation table. How do you put 17 animals in four pens in such […]

How to Listen Like a Mediator

  Chuck Doran Mediator and Executive Director at MWI By Chuck Doran and Megan Winkeler Mediators are masters of listening well. Conflict has a habit of turning conversations into competitions, with each statement feeling like a serve that you have to return in order to win a point. Mediators transform the purpose of these conversations […]

What to Expect in a Commercial Mediation

in Business Law by James Naughton on 05 March 2016 If you’re involved in a commercial dispute, either as a plaintiff or defendant, you’ll probably be required to participate in a mediation. This is an important part of the Court process and while not mandatory, this step is usually required. There’s a reason why mediation […]