Entries by Kevin Brown

How To Select The Best Mediator Is a Must Read for Everyone

THE BLOG 11/18/2014 12:03 pm ET | Updated Jan 18, 2015 How To Select The Best Mediator Is a Must Read for Everyone By Mark Baer GETTY 130 Generally speaking, mediation is unregulated, which means that anyone may call themselves a “mediator” and any process involving a “mediator” is called “mediation.” On October 22, 2014, […]

Jack and Jill Go Up a Hill….and Argue!

Jack and Jill Go Up a Hill….and Argue! Imagine this scenario: “Jack” is having a conversation with “Jill” about whether to go up the hill to fetch a pail of water. (https://en.wikipedia.org/wiki/Jack_and_Jill_(nursery_rhyme)) From out of nowhere, Jill makes an offhand but biting remark to which Jack responds negatively. The ensuing conversation gets totally off track […]

How to Listen Like a Mediator

  Chuck Doran Mediator and Executive Director at MWI By Chuck Doran and Megan Winkeler Mediators are masters of listening well. Conflict has a habit of turning conversations into competitions, with each statement feeling like a serve that you have to return in order to win a point. Mediators transform the purpose of these conversations […]

What to Expect in a Commercial Mediation

in Business Law by James Naughton on 05 March 2016 If you’re involved in a commercial dispute, either as a plaintiff or defendant, you’ll probably be required to participate in a mediation. This is an important part of the Court process and while not mandatory, this step is usually required. There’s a reason why mediation […]

How To Take Control When You Have No Control

FEATURE: How To Take Control When You Have No Control Most of us like to live our lives with a sense of control. We intentionally organize our lives in ways that will give us a strong foundation and security to be able to thrive. Feeling a sense of control gives us the confidence to be […]

Missing in Action: Attention, Empathy and Trust

Missing in Action: Attention, Empathy and Trust In recent years, much has been made of the fact that we are living in the digital age: we are tethered to our smartphones, iPad, laptops and other devices and are heavily dependent on them. Much like Pavlov’s dogs, whenever our smartphone beeps, vibrates, rings et cetera, we […]

Call for Participation in a Questionnaire on Dispute Resolution Clauses

Call for Participation in a Questionnaire on Dispute Resolution Clauses   There is a lack of clarity regarding the obligations that arise from dispute resolution agreements with a mediation/conciliation component. In order to reduce this uncertainty, a chapter of the BOF funded PhD research of Maryam Salehijam (supervisor: Professor Maud Piers) from the Transnational Law Center at the University of […]

Favourite Mediation Related Books

  Welcome to my bookshelf You know those books you turn to again and again? The ones you would never put on the yard sale pile? The ones that spark your thinking and creativity? Yeah, those books. Here are some of mine: Disclosure: The above links are Amazon affiliate links, which means I receive a […]

On Apologies…. Once Again!

On Apologies…. Once Again! Several times in the past, I have written on the power of an apology, including the right and wrong way to do it. When I saw an article by Jane Brody (entitled, “The Right Way to Say, ‘I’m Sorry’”) in the New York Times (January 31, 2017) discussing this topic, I […]